There are some things Pierce consumers should know about Fort Collins automotive service and repair. First and foremost, Ken’s Muffler & Brake cares about you and your family’s safety. And we really appreciate your business. Ken’s Muffler & Brake in Fort Collins wants to build a trusting relationship that becomes the foundation for a mutually beneficial experience for years to come.
Building on that foundation, there are some things that would help you understand the auto service and repair business better. First, it can be really hard to fix cars. The days of shade tree mechanics are long gone. The majority of automotive systems are computerized. It takes a lot of training and very expensive equipment to diagnose and repair modern vehicles. The technicians that work for Ken’s Muffler & Brake need extensive computer training – not just how to run the diagnostic systems, but also searching for the right parts, networking with other technicians to help them with a difficult problem and pulling together a job order that makes sure that each step of the process is addressed.
The threshold for getting started as a technician gets higher all the time and there is a huge commitment to on-going training every year. This training takes time and money. It contributes to business overhead. The average Timnath or Windsor driver may not realize the business and environmental regulations Ken’s Muffler & Brake must comply with. Of course that costs money too. Like any business, overhead is a big factor.
When you go into a Pierce restaurant you don’t value the meal by what the food would cost at the grocery store. The restaurant has rent, wages, insurance, taxes, utilities, professional fees, equipment, supplies – you get the picture. The restaurant has to charge enough to not only pay for the ingredients, but for all these other things as well while making enough profit to remain in business. If you value the meal and are satisfied with your dining experience, you’ll come back and tell your friends.
It’s the same for Ken’s Muffler & Brake. The value of its service is not the cost of the parts they replace, but in your satisfaction with the results. If they deliver a good product at a fair price, Fort Collins customers are happy to see them succeed as a CO automotive business.
Contact Ken’s Muffler & Brake to learn more about our extensive auto service training.
You can find us at:
1219 N. College Ave
Fort Collins, CO 80524
Or call us at 970-484-6001
Your Fort Collins service center loves to see its customers whenever they come in, but they would much rather see them three or four times a year for routine maintenance than once a year on a tow truck. They want to work together with you to avoid breakdowns. Tell your Pierce area friends and family to go in for their scheduled maintenance too. That lowers the service center’s marketing costs and helps keep its labor rates down. That’s good for everyone.
Ken’s Muffler & Brake appreciates this great review of automotive service from AutoNetTV.
